Audiobook Survey 2004: Feeling a Squeeze

Audiobooks are popular, but librarians must navigate multiple options - and tighter budgets Audiobooks are more popular than ever, owing in part to publishers' practice of releasing audio versions simultaneously with book releases. LJ's recent audiobook survey shows that circulation for adult audiobooks has jumped 13.5% in two years, while the figure for children's audiobooks has risen 10.7%. Budgets for adult audiobooks went up 6.1% this year, while budgets for children's audiobooks rose 4.8%. Audiobook spending, however, remains stable when seen in the context of overall media spending. Audiobooks represent 38% of library media budgets. However, the overall fiscal picture libraries face has impacted audiobooks, and those surveyed expect their budgets for audio to increase only 2% in the next fiscal year. There's clearly demand; in a separate survey of 250 libraries, conducted by Recorded Books, 56% of respondents said audiobook spending is about right, but 41% said spending is too low. Compounding that, librarians buying audiobooks have to consider more formats than ever before and must balance their budgets with community preferences. Some standard library purchasing practices - standing orders and library editions - have gotten a second look as buyers stretch their materials budgets. "If you have to go into a different format and build a core collection, that takes lots of money," observes Jana Prock, director of the Bay City Library, TX, and chair of the Public Library Association Audiovisual Committee. Then, again, she notes, that is also an opportunity to write new grants. Indeed, some 35% of respondents said they used gifts or grants to augment their audiobook budgets.

CDs chase cassettes

One clear trend is that CDs are supplanting cassettes as the format of choice. While 77% of library collections now consist of cassettes and 23% CDs, that's expected to approach parity in a few years. That suggests that current spending now leans heavily toward CDs. Still, cassettes represent some 85% of the collections in smaller libraries, those serving under 10,000 people. The Brooklyn Public Library, NY, only last year started moving toward CDs - and now expects to stop buying cassettes. "We found out that's what people really wanted," says Joe Anne Shapiro, manager of materials selection. Indeed, the rise of CDs parallels the rise of DVDs, which are rapidly supplanting the VHS format for movies. The difference, however, is that many people have both video and DVD players, while most audiobook listeners do so in the car and must depend on older technology. Also, while circulation for cassettes outpaces CDs for adult audiobooks by a nearly 3-1 ratio, the average title on CD circulates more often. That may be attributed not only to the emerging preference for CDs but also to the preponderance of newer titles on CD. Certain genres are more sought after in specific formats. Women's romance remains more popular on cassette, but business books now appear almost exclusively on CD, notes Mary Beth Roche of Audio Renaissance, president of the Audio Publishers Association. "With other categories, it's muddier."

Unabridged rises

Librarians surveyed say they buy nearly two-thirds of their titles (64%) in unabridged format, with 36% abridged. Two years ago, unabridged was 57% and abridged 43%. Still, libraries serving under 10,000 people - which have smaller budgets - have slightly more than half their collections in abridged, while the figure for the largest libraries is 20%. "We are shifting away from abridged, probably because more new titles are coming out unabridged," reports Judy Napier, director of popular services, Schaumburg Township District Library, IL. Still, she notes that there's a market for abridged books, especially for those who have short commutes or want highlights from business books. At the Hennepin County Library, Minnetonka, MN, "When you have a tight budget, you have to figure out where to put your money," observes Jeffrey Gegner, senior librarian and popular materials specialist. "Where do we have the holds? Unabridged."

Cost questions

Librarians responding to the survey said they buy 69% of their purchases in library editions but would like to buy more. Still, smaller libraries buy larger percentages of trade editions - up to 44%. Even at a larger library like Hennepin, Gegner looks to the trade market. "If we have to pick up 50 copies of John Grisham, we say, 'What can we afford and will it last as long as we have demand?'" Some cost-conscious librarians are giving up library editions entirely. "When you can buy a consumer edition for a third of the cost," says Napier, "you can replace it three times." Gegner, who also orders print titles, remembers when there was at least a six-month delay before audiobooks appeared. "By then, the heat was off in terms of public interest." Simultaneous release now means that, for some more popular titles, the title drives its own demand. Besides timely availability, patrons and staff expect the library to maintain backlist audio in the same way it maintains print. "We may not be able to sustain that," Gegner says. "It's that age-old question: How much do you put into new materials, and how much do you put into purchasing new copies of things that have worn out?"

MP3-CDs slow

For years, the audiobook industry has been anticipating MP3-CDs, which can pack 16 hours onto a single disc and seemingly make audiobooks more portable, less costly, and less vulnerable to damage or loss. In LJ's 2002 AV study, librarians predicted that, by 2004, some 2% of library audiobook collections would be in this emerging format. Actually, the percentage is negligible. Publishers have taken vastly different tacks with MP3-CDs. In June, Brilliance announced that it would make all new titles available in MP3, betting that a new market would emerge, owing to lower prices. But audiobook listeners are not MP3-CD-loving teens; they're adults driving cars with built-in cassette players. Librarians surveyed this year say it will take another two years to reach that 2% figure, and they also anticipate that an additional 1% of collections will consist of another emerging format: downloadable MP3s. Then again, 14% of librarians responding said they would eventually deliver the MP3 format. At the Southfield Public Library, MI - which serves a relatively affluent and young population - patrons have embraced the MP3-CD format. In January 2004, the library debuted 50 titles in the new medium, emphasizing best sellers as well as business programming. The library sent a press release to several area newspapers to promote the collection and prominently placed the new discs on a display shelf for six months. After that, the library interfiled MP3-CDs with regular audiobooks. "I am hoping to buy even more MP3s (15%) next year," says media librarian Sara Vazirian Tabaei. Other institutions are proceeding more cautiously. At Schaumburg, Napier says the library is renting MP3-CDs to test demand. She predicts that average listeners, seeking content and convenience, will choose the MP3. More computer-savvy people, especially those who travel and depend on PDAs, will prefer downloadable audio. "You'll have two markets," she concludes. Most Important Attributes for Audiobook Purchase
Replacement Policy 78%
Availability of Unabridged 55%
Authors Featured 52%
Library Discounts 46%
Reasonable Pricing 44%
SOURCE: LIBRARY JOURNAL AUDIOBOOK SURVEY, 2004
Library and Media Budgets Average Budget 2004 Fiscal Year
Population Served Total Operating Budget Materials Budget Total Media Budget Audiobooks /Spoken Word Budget Video/DVD Budget Music CD Budget
Under 10,000 $156,000 $22,000 $4,500 $2,000 $2,000 $500
10,000 - 24,999 505,000 71,000 14,000 6,000 6,000 2,000
25,000 - 49,999 1,300,000 172,000 26,000 11,000 11,000 4,000
50,000 - 99,999 2,500,000 316,000 59,000 22,000 28,000 9,000
100,000 - 249,999 4,400,000 586,000 103,000 40,000 49,000 14,000
250,000 - 499,999 11,200,000 1,400,000 211,000 90,000 87,000 34,000
500,000 or more 31,100,000 4,200,000 680,000 241,000 325,000 114,000
SOURCE: LIBRARY JOURNAL AUDIOBOOK SURVEY, 2004
Population Served Size of Audiobook Collection
Under 10,000 656
10,000 - 24,999 1,763
25,000 - 49,999 2,975
50,000 - 99,999 5,214
100,000 - 249,999 9,196
250,000 - 499,000 20,290
500,000 or more 66,342
SOURCE: LIBRARY JOURNAL AUDIOBOOK SURVEY, 2004
Adult Audiobook Circulation Breakdown
CDs 26%
Cassettes 74%
SOURCE: LIBRARY JOURNAL AUDIOBOOK SURVEY, 2004
Adult Audiobook Collection Breakdown
CDs 23%
Cassettes 77%
SOURCE: LIBRARY JOURNAL AUDIOBOOK SURVEY, 2004

Norman Oder is Editor, News, LJ

New Downloadable Models

Two years ago, the company Audible made something of a splash, announcing that more than 25 public library systems had started lending downloadable audiobooks using Audible's proprietary technology. Most of the libraries were also lending digital audio players formatted to play those books. Audible now has about 50 library clients, but new entrants into the market are emerging, with files formatted for a wider range of players and downloadable from home. That means that libraries won't have to lend devices. "It's popular, but we really don't want to stay in the business of buying players," says Bruce Schauer, associate director, King County Library System, WA. Now Schauer's library is poised to offer two separate ways to allow patrons to access downloadable files. Set to launch this month is a service from OverDrive, which debuted with ebooks. Partnering with Brilliance Audio, Blackstone Audio, Listen & Live, and others, OverDrive will offer about 1000 titles on a per purchase basis. Once downloaded to a PC, the file can be transferred in whole or in part to a wide range of devices. Patrons can also burn the file to several CDs. "There's a benefit for the patron, since they don't need a special MP3-CD, and there's a benefit to the publisher: it's not creating a highly desirable pirate product," says OverDrive president Steve Potash. The first libraries to offer this will have already purchased the Digital Library Reserve system required to lend ebooks - an investment of some $28,000, which makes it less attractive to smaller libraries.

Recorded Books enters

In December, Recorded Books and netLibrary (a division of OCLC) will team up to offer downloadable audiobooks - with unlimited access to each title rather than the one-book, one-borrower model. "You're not taking advantage of all the things the digital world can offer if you're saying 'one book, one user,'" notes Brian Downing, publisher of Recorded Books. The program will debut with 500 titles. Pricing for the audiobooks will start at $3000 and be based on a library's circulation. At least five large systems have indicated strong interest or signed up for the program. (King County hadn't formally committed as of press time.) The audiobook collection will be delivered via the netLibrary interface, currently used mainly for ebooks. After the file is downloaded to a user's computer, it can be transferred to two portable players, but the file cannot be transferred from those players. The file will expire in three weeks, though one renewal is possible. Users can download three books every three weeks. As for the unlimited borrowing, Downing says, "It's a complicated issue with rights and payment to authors, but because we're the publisher, we're in a unique position to influence those things." Authors will be paid each time an audio file is checked out. LJ asked how many checkouts would equal the current royalty for a book purchased once: 15? 50? "Your first guess is not too far away," he says. For the largest libraries, Recorded Books is estimating 24,000 checkouts (nearly 50 per book), with a cap at 100,000 uses. At $60,000, 24,000 circulations would average $2.50 each. If usage goes up in future years, the price will change. Will libraries lose their collection if their budget gets cut? "Libraries deal with that issue every day with their purchases of databases," Downing says. No smaller, cheaper collection is yet planned.

Coexistence?

Both models offer opportunities, says Schauer, as well as different title lists. "We can control how much we buy from OverDrive," he says. "With Recorded Books, it's a database, but we were excited [because] they have really good titles and also unlimited access." As for the MP3-CD, Schauer says, "I think the downloadable will win, but it really depends on what's going on with the auto manufacturers, and that's hard to tell. There's no reason there can't be two formats." Schaumburg's Napier adds, "We're all seeing so much damage with CDs and DVDs that the idea of the downloadable is very appealing. And users don't have to worry about returning it late."

Survey Methods

In a random sampling, 2950 libraries were contacted by Reed Business Information research, and 657 libraries (22%) responded. The survey was developedand sent out in cooperation with the Audio Publishers Association. Some 54% of libraries responding serve populations of fewer than 50,000. Responding libraries will receive an executive summary of the results.
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