This is the 14th year in which LJ has scored U.S. public libraries on the LJ Index of Public Library Service and awarded Star Library ratings. The 2021 scores and ratings are based on FY19 data from the Institute of Museum and Library Services Public Library Survey.

The 2021 Star Libraries are scattered across 41 states.

We interviewed five directors of new or returning 2021 Star Libraries to learn how their libraries were positioned to cope with the pandemic, how they changed their operations to cope with the pandemic, and how their libraries rose to the challenges of the pandemic.

2021 Star Library Index Scores by Spending Category.

Earlier this spring, in conjunction with a survey of how academic library deans and directors’ perspectives and strategies around equity, diversity, and inclusion (EDI) and anti-racism have changed over the last year, Ithaka S+R announced that it would launch an anti-racism talent management audit in partnership with library leaders from Binghamton University, NY, and the University of Delaware.

As early as December 2020, many were advocating for library workers to be included in early distribution categories. Even in the absence of broad recategorization, however, some library leaders have effectively lobbied to have staff across their entire systems vaccinated. Using a range of strategies, they have ensured that their state or local health department officials understand that library workers fill essential, public-facing roles, and are cared for accordingly.

This is the 13th year of the LJ Index of Public Library Service and Star Library ratings. The 2020 scores and ratings are based on FY18 data from the Institute of Museum and Library Services (IMLS) Public Library Survey (PLS). Because of that delay, they don’t reflect the impact of the coronavirus; that won’t be reflected in the data until 2022. The big news in this year’s edition is that successful retrievals of electronic information (e-retrievals)—measuring usage of online content, such as databases, other than by title checkout—joins the six other measures that determine the LJ Index.

The newest output measure in the PLS is library website visits. Even before the COVID-19 pandemic closed many library buildings to the public, websites were a major access point for many library users.

With all this year's variations in mind, it’s no surprise that this year’s Star Libraries roster contains many changes