Brian L. Mortimore

In 2019, Kent District Library’s human resources department (HR) set out to strengthen its approach to staffing the organization. Our goals were to create greater equity in the selection process through reduction of implicit bias; improve the viability of candidates through competency testing; and ensure the quality of hires to help reduce first-year turnover, improve the diversity of the workforce, and ensure their competency on the job.

As the proverbial light at the end of the pandemic tunnel comes into view, so does the discussion around whether a library can require its staff or patrons to have a vaccination in order to enter the building. I’ve spent a good deal of time pondering this question, and while I’m not an attorney and not offering legal advice, there are several things to consider, about this and other related issues.

It’s important for a library board to strike a balance when it comes to supporting the library’s director. While no director wishes to be micromanaged, they certainly want to be supported. When a director is challenged with personnel issues, they would ideally call upon human resources (HR) for practical solutions. But what about directors who oversee a library that isn’t large enough to justify such a position? In these cases, and even in some libraries with HR leadership, the director turns to a personnel committee for guidance, collaboration, and support.

Library trustees are charged with evaluating the ­director’s performance—and, often, securing a director when the position opens up. Trustees need to act efficiently, in these moments of pending vacancy, to secure leadership for their library. There are many considerations that arise when a director submits that dreaded resignation letter. Here are a few.