Assessing Academic Library Performance: A Handbook

Zaugg (assessment librarian, Brigham Young Univ.) pulls together expertise from a variety of contributors for this all-in-one approach to assessment. At first glance this handbook appears to deal solely with library personnel performance reviews, but in fact it also considers the assessment of academic library services, resources, and spaces. Of note are the chapters written by Zaugg, each of which introduces the aforementioned sections and provides a framework for the assessment tools described. Librarians new to assessment responsibilities will find those introductory chapters are an efficient crash course. Case studies and articles written by librarians and other information professionals offer a deeper dive, with real-world findings and evidence-based practices. Where this handbook suffers is in its organization; it can be difficult to locate specific information, such as a particular instrument or instructions for an assessment project.