When Daniel Zeiger arrived at Georgia Public Library Service, a major financial and operational challenge faced the state’s library systems—the plethora of individually managed, high-cost, public-access desktop computers. Small library systems were maintaining their own machines with a single IT professional, a tech-savvy director, or no in-house IT at all.
How can librarians determine when their implicit bias has guided them into viewing Black patron behavior as dangerous, and hence guided them to call 911, and when a situation is actually dangerous and requires a police response?
Increasingly, public libraries have been finding creative ways to join forces with school administrators, librarians, and media specialists on collaborations that meet students’ evolving needs in and out of school. Clear lines of communication on both sides spell success for districtwide collaborations.
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