ECONOMICS

The Heart of a Leader: Fifty-Two Emotional Intelligence Insights To Advance Your Career

Rowman & Littlefield. Jul. 2020. 176p. ISBN 9781538132623. $28. BUS
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Harper, CEO of the leadership development company Driven To Succeed, describes and analyzes the skills needed to be a successful manager using emotional intelligence.The four domains of emotional intelligence are self-awareness, self-management, social awareness, and relationship management. Harper draws on her experiences working for companies including Coca-Cola, Hershey’s, and Procter and Gamble, and analyzes the skills needed to be a successful leader. She presents practical advice navigating through office politics, dealing with disappointments, and working successfully with supervisors. In addition to using emotional intelligence competencies and case studies to illustrate them, she includes a quick reference guide to 52 insights across 12 emotional intelligence competencies among which are know thyself, forgive frequently, experience is the best teacher, leadership can be lonely, be patient for growth, act confident when you feel confident, try to make your manager look good, and extend grace. Additionally bibliographical references are included for further reading.
VERDICT This informative, detailed guide to using emotional intelligence on the job is tailored to those in midcareer, seeking careers in business, or wishing to learn more about emotional intelligence. Business administration students could use this as supplemental reading for management courses.

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