Trauma-Informed Librarianship: Centering Relationships and Care
Unlock the transformative power of trauma-informed librarianship to create psychologically and emotionally safer and more inclusive spaces for patrons, students, and staff.
Course Overview
Guest speaker sessions via Zoom:
Thursdays, Apr. 11, 18, and 25, from 2:00-4:00 pm ET (recordings available)
Workshop:
Asynchronous, facilitator-led workshop over 3 weeks
Recent years have seen trauma affecting people in multiple and complex ways, including how they engage with libraries. As such, trauma-informed librarianship is crucial for librarians in today’s diverse and ever-changing communities. In this 3-week online course, you will develop a deep understanding of trauma-informed practices and how to apply them for patrons, staff, students, colleagues and yourself. This course will explore trauma-informed librarianship in both internal and external contexts so that you’ll learn how to engage with and support patrons affected by trauma while also taking care of yourself and setting healthy workplace boundaries. You’ll also learn how to contribute to a trauma-informed work culture.
Join us online and gain the knowledge and tools needed to create a library environment that fosters healing, resilience, and empowerment.
You’ll complete assignments over 3+ weeks in an interactive online classroom environment with personal coaching from an expert in the field. In addition, you’ll have access to our foundational bonus content—rich supporting materials you can explore at your own pace, including a series of webinars from Library Journal and School Library Journal contributors, readings, activities, and videos.
The live sessions run on Thursdays, April 11, 18, and 25, from 2:00-4:00 pm ET (recordings available) with an ongoing facilitator-led workshop over 3 weeks. Don’t miss this opportunity!
When you sign up early, you’ll have immediate access to our Early Access On Demand Resources—a series of webinars from Library Journal and School Library Journal contributors along with rich, supporting materials in the form of readings, activities, and videos—to explore at your own pace.
Learning Objectives
After you leave this course, you should have the ability to:
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Understand trauma-informed care in the context of libraries
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Recognize trauma responses in yourself and others
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Incorporate trauma-informed principles into your daily work
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Understand ways to handle burnout
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Create and maintain organizational and personal wellness
Who should take this course
This course is geared toward public-facing librarians and staff; however, all levels of librarians, including managers and directors, will benefit from learning how to create trauma-informed library cultures.
Live sessions are also available on demand for six months
Can’t make a live session? All guest speaker sessions are recorded and available on demand for six months following the initial broadcast.
Certificate of completion provided
15 professional development credits are available
For support with online courses, please contact libraryjournal@edmaker.co
Accessibility
All guest speaker sessions feature live captioning and are made available on demand after the initial broadcast. Please email libraryjournal@edmaker.co upon registration if you require any special accommodations and we will make our best efforts to facilitate them.
Course Advisor
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Rebecca L. Tolley, Professor and Director of Instruction and Research Services |
Group Rates
Have a team attend and increase your impact!
Discounted registration fees are available for groups of 3 or more. When you register your team for our online courses, they will be placed in the same small workshop group, where discussions and project-based assignments receive feedback from an experienced librarian.
Send us a request for a quote.
If your group prefers to work separately, just let us know.
By registering for this event you confirm that you have read and agree to our Code of Conduct.
For support with online courses, please contact libraryjournal@edmaker.co.
Week 1: Thursday, April 11, 2024
Session 1 | 2:00-3:15 pm ET
Trauma Informed Librarianship: Establishing Foundations
What does trauma informed service mean in the context of libraries? What are trauma responses and how can you recognize them and provide appropriate support to patrons or colleagues? This opening session will cover the foundations of trauma, trauma informed care, and why it matters to libraries. You will learn the six principles of trauma informed care and leave with practical ideas for how to apply these principles to your work.
Speaker:
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Rebecca L. Tolley, Professor and Director of Instruction and Research Services |
Session 1 Facilitated Discussion and Q&A | 3:15-3:30 pm ET
This dedicated Q&A session and facilitated discussion will give you the opportunity to ask questions you didn’t get to ask in the session. If there are topics discussed earlier that you still don’t fully understand, this is a chance for speakers to unpack or clarify anything.
Workshop Explanation | 3:30-3:45 pm ET
An introduction to this week’s assignment and an overview of what to expect from the online workshop in this course
Week 2: Thursday, April 18, 2024
Session 2 | 2:00-3:15 pm ET
Trauma Informed Librarianship: People, Service, Safety
How can you incorporate trauma informed principles into library policies, procedures, and practices? What are practical ways you can center and prioritize people, service, and safety? This session will discuss individual and organizational ways to lead with trauma informed service. You will learn about the People, Service, Safety (PSS) Model and leave with ideas for small changes you can implement right away.
Speaker:
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Leticia Cotto, Customer Experience Officer, Hartford Public Library |
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Catherine G. Corto-Mergins, LCSW, Director of Training, The Village for Families & Children |
Session 2 Facilitated Discussion and Q&A | 3:15-3:30 pm ET
This dedicated Q&A session and facilitated discussion will give you the opportunity to ask questions you didn’t get to ask in the session. If there are topics discussed earlier that you still don’t fully understand, this is a chance for speakers to unpack or clarify anything.
Workshop Explanation | 3:30-3:45 pm ET
An introduction to this week’s assignment and an overview of what to expect from the online workshop in this course
Week 3: Thursday, April 25, 2024
Session 3 | 2:00-3:15 pm ET
Trauma Informed Librarianship: Expanding Wellness
How can you include yourself in the care you give others when you are burnt out or struggling? How can you identify what’s causing burnout and advocate for the resources you or your team needs to center their humanity and conserve energy? And what are ways you can apply positive change within your sphere of influence? This session will focus on how to create and grow personal community-centered and organizational wellness in order to create a culture of people-centered leadership and trauma informed care.
Speaker:
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Kaetrena Davis Kendrick, MSLS, Researcher, Leader, Consultant and Coach |
Session 3 Facilitated Discussion and Q&A | 3:15-3:30 pm ET
This dedicated Q&A session and facilitated discussion will give you the opportunity to ask questions you didn’t get to ask in the session. If there are topics discussed earlier that you still don’t fully understand, this is a chance for speakers to unpack or clarify anything.
Workshop Explanation | 3:30-3:45 pm ET
An introduction to this week’s assignment and an overview of what to expect from the online workshop in this course
For support with online courses, please contact libraryjournal@edmaker.co.
Online Course Preview
A preview of how we build your library skills and bring inspiration to your projects with our online learning experience.
Course Format
One-Week Timeline (Course Runs 3+ Weeks)
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DAYS 1-2 On Demand |
DAY 3 2.5 hours |
DAYS 4-7 1-2 hours (optional) |
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PRE-LIVE SESSION - Resources - Discussions - Bonus Content |
LIVE SESSIONS - Guest speakers via webcast - Q&A via chat - Recordings available on demand |
ASYNCHRONOUS WORKSHOP - Project-based homework, applied to your job - Personalized feedback from a facilitator - Group discussion in an asynchronous workshop setting via discussion forum |
3-WEEK WORKSHOP - Facilitator-led feedback
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Inspiring Live Guest Speakers + Facilitated Group Workshop for Project-Based Learning
Live session with Andrea Blackman and Tasneem Ansariyah Grace |
Live Guest Speakers Each Week
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Online Course Features
Recordings of guest speakers |
Recordings Available After The Live Session
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Facilitator-led workshop |
Online Classroom Organizes All Materials
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Early Access On Demand Resources |
Early Access and Ongoing Resources To Support Learning
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