Creating Safer Libraries: Foundational Tools for Librarians and Frontline Staff

Manage conflict and safety concerns proactively by learning strategies and tactics for conflict resolution, de-escalation, and long-term safety in your library or classroom. 



Course Description 

Guest speaker sessions via Zoom:
Thursday, Mar. 7 from 12:00 to 4:00 pm ET (recordings available)

Manage conflict and safety concerns proactively by learning strategies and tactics for conflict resolution, de-escalation, and long-term safety in your library or classroom. Keep your colleagues, patrons, and yourself safe by learning best practices for sustaining library safety. 

Safety concerns are on the rise at libraries, and it can be difficult to know your options for managing these challenges. This course, intended for librarians and frontline staff, will teach you trauma-informed practices for de-escalation and conflict in order to promote safety in your library and classroom.

Librarians often have to be mediators in moments of high tension. This course will equip you with tools to respond to security issues, file incident reports, resolve conflicts, intervene as a bystander, and more to ensure you are prepared in these moments. You will also learn how to establish restorative justice practices so that you can approach safety from an equity lens.

You will leave this half-day intensive with new and innovative strategies to prioritize safety in your library.

The live sessions run on Thursday, March 7, 2024 from 12:00-4:00 pm ET (recorded for on-demand viewing). Don’t miss this opportunity!


When you sign up early, you’ll have immediate access to our Early Access On Demand Resources—a series of webinars from Library Journal and School Library Journal contributors along with rich, supporting materials in the form of readings, activities, and videos—to explore at your own pace.

Who should take this course 

This course is for librarians and frontline staff to equip you with tactical safety strategies on the ground as you navigate safety risks, high tension, or conflict in the workplace.

Expected time commitment: 

If you attend or watch the recordings of all live sessions, you'll spend approximately 4 hours on this course. You'll earn 4 hours of PD credit and a Library Journal certificate of completion. 

Live sessions are also available on demand for six months

Can’t make a live session? All guest speaker sessions are recorded and available on demand for six months following the initial broadcast.

Certificate of completion provided 

4 professional development credit hours

For support with online courses, please contact


All guest speaker sessions feature live captioning and are made available on demand after the initial broadcast. Please email upon registration if you require any special accommodations and we will make our best efforts to facilitate them.


Group Rates

Have a team attend and increase your impact!

Discounted registration fees are available for groups of 3 or more. 

Send us a request for a quote.




By registering for this event you confirm that you have read and agree to our Code of Conduct.

For support with online courses, please contact

Full program to be announced soon!





Online Course Preview

A preview of how we build your library skills and bring inspiration to your projects with our online learning experience.

One-Day Online Course Format


Inspiring Live Guest Speakers 



Live session with Andrea Blackman and Tasneem Ansariyah Grace

Live Guest Speakers 

  • Live, expert speaker sessions with audience Q&A (session recordings available on demand if you can’t join live)
  • Option to join on camera to participate in interactive discussions and activities with course presenters and peers


Online Course Features


Recordings of guest speakers

Recordings Available After The Live Session

  • Real-time guest speakers and conversation via live video stream (with recordings available afterward)



Early Access On Demand Resources

Early Access and Ongoing Resources To Support Learning

  • Supporting resources (articles, videos, worksheets) in the online classroom to provide a foundation for your work
  • Access all course content for six months after the course ends
  • Bonus: Register early and get immediate access to archival video recordings from related courses and other bonus content




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