LJ Directors Summit

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Oct 3, 2011

December 5-6, 2011 | Columbus, OH

Join Library Journal for our third annual Directors' Summit, Moving from Outputs to Outcomes, this time at Columbus Metropolitan Library, headed by executive director Patrick Losinski. Following up on previous summits on fundraising and marketing, this event will address how libraries can garner support by moving from traditional library statistics like circulation and visits to outcome-based or evidence-based data. What are the outcomes that a community values? How do we determine those goals and develop needed services? What is the impact the library has on those who use it? How do we measure impact? Ultimately, how do libraries improve the lives of users and communities and tell their stories in ways that will motivate public funding and support as well as private fundraising? The subject is one Losinski refers to in his article Lessons from Ohio: "We must become more skilled at linking our strategies and services to [community] outcomes," he writes (LJ 9/15/11).

As with previous summits, we'll look at how other fields have moved from outputs to outcomes, with cases studies from hospitals and higher ed; we'll have breakouts with experts who can help us implement the process; and we'll have keynotes from nonlibrarians like Lee Rainie, Director of the Pew Research Center's Internet & American Life Project, and Garry Golden, Lead Futurist at FutureThink.

The event is open to library directors or their designees in public and academic libraries. If you have questions or special concerns, contact us at LJEvents@mediasourceinc.com.

DATE December 5, 2011 | TIME 12:00-2:00 PM
LOCATION Lunch at Columbus Museum of Art (480 E Broad Street)

The remainder of the program (December 5, 2-5:30 PM, and December 6, 9-11:45 AM) will be held at the Columbus Metropolitan Library (96 S. Grant Street)

Note: If driving, please park at the Columbus Metropolitan Library (96 S. Grant Street) on December 5 and take a complimentary shuttle service from the library to the Columbus Museum of Art (480 E Broad Street). Service will begin at 11:30 am and run on a loop through the duration of the lunch.

Shuttles will also be available for guests staying at the Drury Inn to transport attendees to the museum. Click here for full shuttle schedule.

LJ Directors' Summit Schedule December 5-6, 2011
Monday, December 5
12:00 PM	Lunch at Columbus Museum of Art (480 E Broad Street) KEYNOTE SPEAKER Lee Rainie, Director, Pew Internet and American Life Project *Researching Libraries' Place in People's Lives—and in Their Communities* Lee Rainie will describe Project findings about the role of libraries as people make decisions and about the role libraries play in communities. He will give a researcher's perspective about how libraries themselves can gather data and create narratives around the impact of libraries.
2:00 PM	Move to Columbus Metropolitan Library (96 S. Grant Street) Case Studies with three nonlibrarians David Harrison, President, Columbus State Community College Clay Marsh, MD, Director, Center for Critical Care and Respiratory Medicine, OSU Medical Center Brad Mitchell, Senior Director, Ohio Appalachian Collaborative at Battelle for Kids
3:30 PM	Break
3:45 PM	Panel: From Concept to Action, the Outcome-based Measurement Process MODERATOR Patrick Losinski, Executive Director, Columbus Metropolitan Library, OH PANELISTS Mary Dempsey, Commissioner, Chicago Public Library, IL Jeanne Goodrich, Executive Director, Las Vegas-Clark County Library District, NV Bill Ptacek, Director, King County Library System, WA
5:30 PM	Reception
Tuesday, December 6
8:30 AM	BREAKFAST & WELCOMING REMARKS by Ian singer, VP, Group Publisher, Library Journals, LLC
9:00 AM	MORNING KEYNOTE Garry Golden, Lead Futurist, FutureThink *A 21st Century Roadmap for Community Outcomes* How do we learn to better anticipate and lead change based on where the world is headed? How do we think about and plan for a future shaped by transformational change? What types of changes might we see in place-based experience design? What is the future of data for measuring personal and community outcomes?
10:00 AM	Breakouts sessions (attendees will have the opportunity to participate in two sessions) Breakout session leaders Sari Feldman, Executive Director, Cuyahoga County Public Library, OH; Cindy Orr, contributing editor, LJ, and library consultant: *Identifying outcomes and bringing staff on board* Marc Futterman, President, CIVICTechnologies, Danielle Milam, Director of Development, Las Vegas-Clark County Library District, and Jeanne Goodrich, Executive Director, Las Vegas-Clark County Library District, NV: *Tools for defining outcomes and measuring impact* Larry Neal, Director, Clinton-Macomb Public Library, MI, and Christine Berro, Director, Portage District Library, MI: *A template for "Measuring Library Outcomes Through Storytelling"* Lisa Courtice, Executive Vice President, Community Research and Grants Management, The Columbus Foundation: *Making the connection with funders* Bill Balderaz, Founder, Webbed Marketing: *Using social media to measure impact* Kim Fender, executive director, Public Library of Cincinnati and Hamilton County, and Sandra Swanson, COO, OrangeBoy, Inc.: *Connecting library strategy with community impact*
11:45 AM	Closing remarks and box lunch
Afternoon: Optional tours of OSU Thompson Library, Columbus Metropolitan Library operations center, and a Columbus Metro Library branch. DETAILS COMING SOON!

Questions? Contact LJEvents@mediasourceinc.com

ACCOMMODATION RECOMMENDATIONS
Library Journal has secured a group rate of $109.99/night for December 5th and December 6th (Standard room + applicable city and hotel taxes) at the following hotel:
	Drury Inn & Suites Convention Center 88 East Nationwide Blvd Columbus, OH, 43215 Deadline to receive this rate is 11/18/11. Book your room today by calling 1-800-325-0720 (and mention group name "Library Journal").

Reader Comments (4)

Dear Library Colleagues, Hope you can join us in Columbus for what promises to be an outstanding summit. Last year's summit in San Francisco was a terrific gathering; we promise that this year's will be as well. All of us at Columbus Metropolitan Library are looking forward to seeing you here!

Posted by Alison Circle on October 6, 2011 12:43:50PM

This looks GREAT! We are struggling with doing just this at our small rural library where 'numbers' are never very big. Hope that handouts, transcripts will be available after the fact for those of us unable to attend. Sylvia Merz - Leland Township Library, Leland, MI

Posted by Sylvia Merz, Director on November 16, 2011 04:30:17PM

Posted by Manish Mishra on November 23, 2011 03:44:14AM

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