Coven (Princeton Sch. of Public and International Affairs) outlines skills needed for successful digital communication in the workplace. Crisp writing and clear examples guide readers through drafting and editing documents, creating résumés, delivering criticism, presenting statistics, constructing slide decks, and even deciding when to use emojis. Readers are encouraged to use an inverted pyramid structure that puts essential items first and to consider audience, tone, and word choice.
VERDICT Coven follows her own advice, delivering compact and readable chapters for all who text, email, blog, craft memos, and otherwise communicate online. Useful for all libraries.
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