Presented by: Ex Libris and Library Journal
Event Date: Tuesday, June 28, 2022 

Library users and staff have differing abilities, goals, and environments when using online research services, systems and learning resources. How do digital product designers balance these differing needs to ensure every user can accomplish what they need to and meet their goals? 

During this session, UX expert Yael Beller shares a thought-provoking (and entertaining) look at the complexities of designing practical items – from scissors to library services. Attendees will learn about the fundamentals of designing a positive user experience, from examining user personas through identifying the critical issues that impact user workflows, and how that translates into interface design decisions that can create intuitive, more productive, and happier user experiences. Discussion will include Ex Libris Leganto, Primo and Alma services. 

Speaker:

Yael Beller - Product Owner, Teaching and Learning Solutions - Ex Libris, Part of Clarivate

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