Quipu Group

More than ever, it’s important for staff and patrons to know that they are in a safe and secure place. Quipu Group’s PITS®(Patron Incident Tracking System) allows library staff to record and track security incidents in real-time, as well as access information on previous activities and actions.

When COVID-19 shut down the country in early March, there was a mad scramble for masks, swabs, and…library cards. With doors closed and physical collections in quarantine (embargoed), the only way libraries could connect with patrons was online. But how could new customers or those new to using online collections get access without a library card?