Picoult, Jon

1 Article

Last 30 days
Last 6 months
Last 12 months
Last 24 months
Specific Dates
PREMIUM

From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans

Picoult’s book will appeal to managers who have high regard for customer experience and are willing to devote a lot of time and effort to improving it.
ALREADY A SUBSCRIBER?

We are currently offering this content for free. Sign up now to activate your personal profile, where you can save articles for future viewing

ALREADY A SUBSCRIBER?