Top performers on the LJ Index of Public Library Service, based on output data from the Institute of Museum and Library Services, are designated Star Libraries, recognizing their exceptional delivery on five metrics: circulation, e-circulation, library visits, program attendance, and public Internet computer use. This webcast will present top takeaways from this year’s Index, examine year over year trends since the inception of the project over a decade ago, and look at what important measurements of library service will be added to the Index in the next few years to better represent the full picture of what great American libraries provide to their patrons.

Public libraries are revamping spaces to reflect changing communities, public need, and patron usage. Join in as our knowledgeable panelists share insights on how renovations impact patron interaction and collection circulation and offer practical tips on getting started. 

Leveraging e-book content for research and learning continues to rise due to its sheer convenience. Researchers are continually looking to access content quickly and easily, and across various devices. They also want the ability to consume it in a way that best suits their needs, which could entail downloading a chapter or sometimes an entire book. However, some content is not easily accessible and comes with certain restrictions like DRM-protections which impose limits on the number of pages that can be saved. The result? Severe frustration and valuable time lost. This is where offering DRM-free e-books can help.