The Future of Feeling: Building Empathy in a Tech-Obsessed World

Little A: Amazon. Feb. 2020. 238p. notes. bibliog. ISBN 9781542041843. $24.95. TECH
Journalist Phillips makes a dedicated case for renewing connection between technology and human emotions. Several of the problems Phillips points out are self-evident to us as digital citizens: the potential for isolation caused by reliance on social media and their algorithmic bias, as well as online bullying and its extremes. Phillips is primarily concerned with practicing ways to coexist with technology, and finding ways to communicate and empathize with others when a widespread reliance on technology makes it so easy to shut out differing viewpoints by staying within echo chambers on various social medial platforms.
VERDICT Challenging readers to think about what it means to be empathetic in a technology-driven era, this will resonate with those trying to balance a reliance on “always on” technology with humanity and the capacity for empathy.

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