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"Unprecedented" Use of Volunteers Helps Charlotte Mecklenburg Library Add Hours at Two Branches

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By Norman Oder Aug 30, 2010

An aggressive effort to recruit volunteers at the budget-battered Charlotte Mecklenburg Library, NC, has resulted in the announcement that two branches, Matthews and Davidson, will be open one additional day per week for six hours.

"Using volunteers for the purpose of extending library operating hours is unprecedented in the Charlotte Mecklenburg Library's history since its founding in 1903, and within the library profession as a whole," the library said in a news release. "The library recognizes that a changing economic climate has created both challenges and opportunities. As a result, the Library reallocated some of its staff in order to place more attention on recruiting, training and managing more library volunteers."

The library has lost about 183 staffers in the past several months. It has been recruiting Circulation Assistants (14 years of age or older) to work at least two hours per week for at least six months. Their tasks include retrieving library materials, maintaining library book displays, and sorting and shelving materials.

The Matthews Library staff, which processed 138 applications, added 81 new volunteers, for a total of 90 volunteers. The Davidson Library staff, which processed 72 applications, added 29 new volunteers, for a total of 41 volunteers. Library officials expect volunteer hours to exceed goals at the end of August.

The two libraries had seen their hours cut from six days and 66 hours per week to four days and 32 hours per week. Though the original target date for the launch of extended hours was October 1, both branches will be able to add the six-hour day starting September 13.




Reader Comments (8)


They'll never get those positions back as paying jobs for library workers.

Posted by Victoria on August 30, 2010 02:19:30PM

@Victoria: glad I'm not the only pessimist here. It's great that the people of Charlotte value their libraries enough to volunteer, but the priorities don't seem to be there for enough other folks to pony up to pay for service. Boo.

Posted by Katie-Rose on August 30, 2010 03:20:45PM

This is a disgrace. This is what public librarianship has come to, a capitalist model that isn't even capitalism in that the workers don't even make a pittance, but nothing at all. Nothing is going to change in the defunding of the public infrastructure until libraries bite the bullet and *just close.* The public library where I work is overrun by right-wing thumpers recruited by the right-wing thumping manager. Like her they can barely conceal their disdain and hatred of the educated, the liberal, the non-born again, and non-white. Meanwhile, since the library itself has become a video game arcade, homeless shelter, and day care center -- since there aren't any real librarians to maintain any sort of civil or service standard -- attract exactly the demographic our management and volunteers despise. The public library system in the U.S. will not survive this decade.

Posted by Chalice Mitchell on August 31, 2010 05:45:39AM

Wait a minute, Chalice Mitchell. A community comes together to work for the collective good without any profit motive, and you complain that it is too capitalist? If there are volunteers willing to work, I'm happy to have more money go for books and other resources. I don't see how having volunteers "retrieving library materials, maintaining library book displays, and sorting and shelving materials" really helps keep the branches open though, unless the system was in such dire straits that the few remaining employees who could access patron records, handle money and provide reference service were tied up shelving books. In any case, the 14 year olds who volunteer will feel part of something bigger than themselves: they helped keep the libraries open in the midst of a huge budget crisis. They (and there parents) will feel ownership of (and loyalty to) the library now and as they grow up to be voters, politicians, business leaders, etc. I think it is a great strategy.

Posted by David on August 31, 2010 02:52:15PM

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