Michael Casey and Michael Stephens discuss how to bring the concepts of Library 2.0 into the library
The Road Ahead By Michael Casey & Michael Stephens - 09/15/2009
We've been writing this column for more than two years, and though it's been a wonderful experience, it's time to move on to other projects and topics. We appreciate the feedback we've received on the LJ site, via emails, and in person—including all of those wonderful "please keep this anonymous" stories.
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It's Fine To Drop Dewey By Michael Casey & Michael Stephens - 07/15/2009
We think it's good news that the Rangeview Library District, CO, is experimenting in one of its branches with an alternative to Dewey. MC: I started highlighting Dewey's failings when I was helping build and open a new branch library. I asked the many contractors and vendors if they used the library.
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Be Selfish, Promote Service By Michael Casey & Michael Stephens - 06/15/2009
Now, More than ever, we need to deliver our best customer service. No library users should walk away feeling that their questions or needs were not fully addressed. No teen should come to the reference desk only to be met by a sarcastic answer and a hand gesturing them to some distant region of the stacks.
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Reasons for Optimism By Michael Casey & Michael Stephens - 05/15/2009
These may be tough times, but libraries are more important than ever. We find reasons for optimism and also offer advice to new graduates. Libraries are going through some difficult times right now. What gives you hope? MS: Libraries are forging ahead with low-cost technologies and new initiatives. Many nimble librarians are adapting quickly to the current economic climate, offering access to g...
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Cheers & Jeers By Michael Casey & Michael Stephens - 04/15/2009
We've been writing the Transparent Library for two years, so it's time for some more thumbs up and thumbs down. Jeers to the five board members at Topeka and Shawnee County Public Library, KS, for voting yes to restrict four books about sex. This does not help library users—who shouldn't have to face barriers in seeking such books—or public perception of their community.
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You Can’t Afford Not To Do These Things By Michael Casey & Michael Stephens - 03/15/2009
We’ve written about ideas for improving customer service, boosting staff morale, fostering change, and building a management and communication style that is win-win for both staff and administration. There are no expensive technologies to purchase, no cutting-edge software to struggle with, and no $500-an-hour consultants. Our suggestions involve listening, dialog, and transparent actions.
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Dear Library Directors By Michael Casey & Michael Stephens - 02/15/2009
We appreciate your feedback, positive and negative. As we move into 2009, even as you grapple with budget challenges, keep in mind that these Five Things We Just Can't Ignore in Libraries require moxie more than money. Privacy: We really need to rethink our privacy concerns, offer varying levels of opt-in, and educate our users about a networked world in which our life streams are saved through...
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Design Institute 2007 December 11, 2007 at Chicago's Harold Washington Library Center:Design Institute 2007
Learning Gardens New York's GreenBranches program links the library to the street.
Green Picks: LBD May 2007 Want to reduce your library's carbon footprint? Join the Cradle-to-Cradle revolution. Helen Milling shares the green products her firm is using.
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