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"The Flow" Revisited: The Professional Angle

June 30, 2009 A few years ago I wrote one of my Library Journal "Digital Libraries" columns on the phenomenon of "flow" ("Hustle and Flow", LJ, 3/15/2006). "Flickr, similar to other new interactive resources like blogs or link-sharing sites (like del.icio.us)," I wrote at the time, "is all about flow. The constant refreshment of new information, or flow, is about grabbing your attention. People use these tools mostly for current awareness rather than to find previously posted content." [emphasis added]

I went on to describe the difficulty of finding older material in a site like Flickr. Now Flickr looks like a paragon of retrieval when compared to Twitter. Twitter is, by itself, an historical disaster. You cannot find tweets even from as short a time ago as ALA Midwinter 2009 by using the Twitter search feature. Jenny Levine wrote about this quite cogently on her "Shifted Librarian" blog. At that time (March 2009) she was witnessing the disappearance of ALA Midwinter 2009 tweets, and now they are gone completely.

Well, almost. It turns out that there is at least one third-party site that still has tweets from that conference. But the idea of relying on a third party site of unknown provenance for long-term preservation seems, well, stupid. Of course the question should be asked whether tweets really deserve any kind of preservation. They are by their very nature ephemeral. And yet, given the recent experience where the U.S. government apparently requested that Twitter delay scheduled downtime to allow Iranian citizens to continue to use it to get word out about their concerns with the recent election, you have to think again. Maybe this "ephemera" has historical utility.

If it does, shouldn't libraries be concerned about what happens to it? Maybe. I'm not completely convinced -- particularly given the magnitude of the task -- but we should be asking ourselves the question. When is "the flow" simply part of our lives, and expendable in the bigger scheme of things, and when is it not? Will we care, as a society, if we can't retrieve tweets that first revealed an historical event to the world?

I really don't know. All I know is that libraries are now challenged to think well beyond the published literature into realms that the previous generation of librarians could not even imagine. We are now, as a society, well into "the flow". As a society, we either kiss goodbye to ever revisiting the flow, or we consciously, and professionally, trap it.

Posted by Roy Tennant on June 30, 2009 | Comments (3)


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June 30, 2009
In response to: "The Flow" Revisited: The Professional Angle
Jenny Reiswig commented:

Leaving the context of the broader, uh, twitflow (?!) for a second, should ALA be trying to capture the live tweeting from our own meetings? It seems like something that might have some added value both for people who did and did not attend, and something that's probably pretty easy to capture, although perhaps not in a sustainable way that would make sense over time given the relative lack of structure of the data.




July 1, 2009
In response to: "The Flow" Revisited: The Professional Angle
Ken Varnum commented:

When does a tweet cross the thin line from "ephemera" to "documentation"? Putting on my archivist hat (the one I took off almost immediately after finishing my archives concentration in library school), I'd view the overwhelming majority of tweets as having no lasting value -- the equivalent of the "wish you were here" postcards from summer vacation and grocery lists of some person whose papers are deposited in an archive. In processing, this sort of thing is weeded out (unless the individual was famous for postcards from vacation spots, or was a noted chef). Some tweets from Iran in recent weeks, or around the time of other recent historic events, may have more significance. Which is which? Only time and the perspective that comes with its passing will make the distinction clear.




July 1, 2009
In response to: "The Flow" Revisited: The Professional Angle
Roy Tennant commented:

Good point, Ken, and that's exactly what makes me nervous -- if Tweets disappear in only a matter of weeks, historical perspective barely gets a chance. But I'll be writing more on this issue in upcoming posts, and there are some things afoot that might at least offer opportunities for libraries to selectively collect such "ephemera".





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